Let’s Make it Wright – 10 Headaches We Cure for Landlords

Since 1998, we’ve been solving problems for landlords across Tyne and Wear.

Below are 10 of the most common issues and how we solve them.

  1. Sloppy Service. We only do lettings, which means we’re focused on ONE thing – ensuring our landlords’ properties are tenanted and well looked after.
  2. Poor Advice. We have been in business since 1998, and our team’s collective lettings experience spans more than 80 years, meaning we advise our clients expertly.
  3. Consistent Contacts. A problem many landlords report about letting agencies, especially larger corporate ones, is that their point of contact keeps changing. We don’t have that issue as we have minimal turnover with our ‘new girl’ joining us more than two years ago and other members of our team being with us since day one.
  4. Problem Tenants. This is a big concern for landlords, and while there’s never a total guarantee when it comes to tenants, there are ways to reduce the risk. We have a rigorous referencing system that looks at several critical factors, including financial position, previous rental history, and employment status.
  5. Distance. Some landlords find that living miles away from their rental property can cause issues. This is primarily down to not working with a local letting agency. We look after landlords from across Tyne and Wear, the North East, the UK, and beyond. Using technology, we ensure they are kept updated wherever they are in the world.
  6. Poor Maintenance. We keep on top of the condition of our landlords’ properties with thorough initial inventories and regular inspections.
  7. Repairs. Let’s face it, sometimes things get damaged or stop working. Solving repair problems is something we excel at, as we have a team of trusted local contractors with whom we have worked for many years. They are professional, skilled, and competitively priced.
  8. The Rental Minefield. There are more than 300 rules and regulations affecting the English rental market. Ignorance of them is not an excuse. We keep our landlords on the right side of the regulatory fence and ensure we keep them and their properties protected from potential problems.
  9. Feeling Ignored. The most common complaint from landlords about letting agents, according to industry body Propertymark, is poor communication. That’s never an issue for our landlords. We listen more than we talk, and we act on what’s said and what the landlord needs and wants.
  10. Trust Issues. When choosing a letting agent to work with, landlords can often find it hard to find one they trust. At Wright Residential, we have hundreds of happy landlords who entrust us with looking after their properties. Check out our reviews page, and we’d be happy to put you in touch with some of our delighted clients.

When you choose us, we’re confident you’re making the Wright choice (sorry, we couldn’t resist that pun).

Get in touch with us today for a free rental review, where we’ll look at your property and give you expert advice on how to present it, market it, manage it and get the best rent for it.


Wright Residential helped me with renting-out my first property and could not have been more approachable and thorough. They sorted the tenant finding and have so far looked after my apartment for the...

The team at Wright Residential are not just a professional outfit but go above and beyond the call of duty. I have used the services of Wright Residential for a considerable number of years and not...

Wright’s residential have been very supportive of a tenancy arrangement especially Katherine who provided excellent advice. To be honest from the very first contact with Wright’s they have...

Wright residential give a 5 star ⭐️ service. We have used Paul and his wonderful experienced team for over 20 years. They are all very professional and have a wealth of knowledge and expertise....

We feel very lucky to have found such a wonderful agency. They never refused to help, always willing to answer questions and give advice. The whole team is very friendly and everyone works hard to...